Frequently asked questions

What is Brawtine?

B – Brilliance: Shining with the brilliance of healthy, lustrous hair

R – Rejuvenation: Rejuvenate your hair and skin with our advanced formulas.

A – Advanced: Using advanced technology to nurture and transform

W – Wellness: Focus on overall wellness with holistic care.

T – Treatment: Specialized treatments for hair and skin care.

I – Innovation: Innovation in beauty and hair care solutions.

N – Nourishment: Deep nourishment for hair and skin health.

E – Elegance: Achieve timeless elegance with our range.

What if my order was wrong or received in damaged condition?

Please contact us as soon as you can. While we try our best to fulfill your orders correctly and in the best manner possible, for any complaints regarding your order, reach out to us via Call/WhatsApp:+91-7982081164, DM on our Instagram. We will contact you within 48 working hours.

How much does it cost?

Our pricing varies depending on products type and size. We offer a variety of options to fit your needs and budget. Please visit our shop page for more information.

Do you offer Cash on delivery?

Unfortunately, we don’t currently offer Cash On delivery. However, we do offer online payment through Net banking/Credit cards/debit cards/ UPI which might be helpful.

How can I contact you?

You can reach us by phone number 7982081164. We are always happy to answer your questions.

What is the return / refund policy if the product doesn’t suit or wrongly placed?

Please be informed that refund or replacement of the product will not be applicable if the product doesn’t suit, as we always recommend a patch test. Buying the product is completely the customer’s choice, we only make the recommendations of the products according to the skin or hair types. Therefore, orders cannot be changed or canceled once placed online.